FREQUENTLY ASKED QUESTIONS
If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window).
We provide customers with a simple, easy to use booking system that will let you know the price before you buy. To see what your service would cost, head on over to our booking page and fill out some details about your home for an instant quote.
The frequency of house cleaning depends on several factors, such as the size of the house, the number of occupants, and the level of cleanliness you want to maintain. Generally, it is recommended to clean your house at least once a week to keep it tidy and free from dirt and dust.
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like Move-In/Out cleaning, Deep cleaning, Short-Term Rental cleaning, and Post-Construction cleaning. Visit our Checklist page for more detailed cleaning info.
After you book for the first time, an account will be made for you where you can login and modify your bookings at anytime. Alternatively, you can give us a call at 843-608-8409.
All of our cleaners are interviewed and pass a background or reference check. Only about 10% of the people that apply end up working as a Cleaning Crew Charleston certified cleaner.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call at 843-608-8409 if there are any issues at all.
Yes, we provide all cleaning supplies, products and equipment needed to do the services requested in your booking.
No, you do not but please make sure your home is accessible to us. Most of our regular customers provide us with a key or access code.
We accept all major credit and debit cards and will bill you online or over the phone when you make your cleaning appointment.
